The Residential Hotel Kyoto

The Residential


Hotel Kyoto

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Concept

Feel Like Home

Feel like home in Kyoto...Oyado Nishinokyo is a serviced apartment hotel with a fully furnished kitchen. Cooking utensils, bath amenities, Yukata bathrobe, etc. all you need during your stay are provided.

Concept Image

How to Book

  • 01
    Check-in Counter

    Please check availability.

    Please feel free to call or email us anytime
    +81-75-632-9911 (9 AM - 6 PM)
    info@comfort-stay-kyoto.com

  • 02
    Price Rate

    How to Pay

    We require all guests to make the payment in advance to check in smoothly.
    Once your payment is confirmed, we will email you about the check-in and check-out procedures and how to go to our hotel.

  • 03
    Check-in and out

    Check-in and Check-out

    To check in, please come to our Check-in Counter Office close to Kyoto station.
    When you check out, please just leave the room. Except in case of problems, you do not need to inform us.
    When leaving, please make sure to take all your personal belongings with you.

  • 04
    Calendar

    Cancellation policy

    In case of cancellation, cancellation fees might be charged.

    Cancellation Fees (% of the total price charged)
    -Cancellation on the check-in day and No Show 100%  
    -Before 1 day - 3 days 50%
    -Before 4 days - 14 days 30%  
    -Before 15 days or more 0%

    *For payment made by credit card, please see with your bank for the refund date.

Q & A

  • Check-in Counter at Kyoto Station
    If for any reason, you cannot come to the Check-in Counter Office by 18:00, please inform us in advance. We will email you about the check-in procedure.
  • Housekeeping
    Additional charge
    To have a housekeeping service, please ask at our Check-in Counter Office.
    Payment by credit card and cash possible
  • Additional Towels and Linen
    Additional charge
    To have additional towels and linen, please ask at our Check-in Counter Office.
    Payment by credit card and cash possible
  • Child Fee
    Children under 6 years of age are free of charge.
    *Only 1 child per bed is accepted
    Regardless the age, if your children need their own bed, the same rate as an adult will be charged.
  • Smoking
    This is a non-smoking room.
    Smoking on the balcony is also prohibited. Thank you for your understanding and cooperation.
  • Concierge
    For further information, please feel free to contact us.
    *To make restaurant reservation, call a taxi, etc.
    Feel free to ask us at our Check-in Counter Office.

Check-in Counter

Opening Hours

9:0018:00

Please come to our office to check in anytime from 9:00 to 18:00.
We will tell you your room number and PIN code to open the door.
*In accordance with the Japanese law, we are required to make a copy of your passport.

Concierge

  • Call a taxi
  • Additional housekeeping, towels and linen
  • Restaurant reservations
  • Shipping assistance
  • Rental bicycle arrangement
  • Luggage delivery to our hotel

*Payment by credit card and cash possible
*If for any reason, you cannot come to our Check-in Counter Office, please inform us in advance.

TEL +81-75-632-9911

MAIL info@comfort-stay-kyoto.com

Kyoto-shi Minami-ku Higashikujo Nishisannoucho 10-1
京都市南区東九条西山王町10-1

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